Introducing Autoheal, the AI for Production Engineering
Introducing Autoheal, the AI for
Production Engineering
PURPOSE BUILT FOR DEMANDING ENTERPRISES
AI-Native Incident Management
AI-Native Incident Management
AI SRE, on-call scheduling, and Slack/Teams-native incident response — unified in one platform. Autoheal investigates before you even open your laptop, coordinates the right responders, and records decision traces so the next incident resolves faster.
AI SRE + On-Call + Incident Response. One Platform.
Legacy tools page you, then step aside. Autoheal investigates autonomously, coordinates response in Slack and Teams, and captures institutional knowledge from every incident — replacing the patchwork of PagerDuty, FireHydrant, and manual runbooks.
AI ALERT TRIAGE
Investigation Starts Before You Open Your Laptop
When an alert fires, Autoheal doesn't just page and wait. It immediately investigates — collecting telemetry, correlating against active incidents, and determining signal vs. noise. By the time you look, initial hypotheses are ready.
Autonomous investigation within seconds of alert firing
Deduplicates against active incidents — no duplicate pages
Severity classification by blast radius and business impact
AI ALERT TRIAGE
Investigation Starts Before You Open Your Laptop
When an alert fires, Autoheal doesn't just page and wait. It immediately investigates — collecting telemetry, correlating against active incidents, and determining signal vs. noise. By the time you look, initial hypotheses are ready.
Autonomous investigation within seconds of alert firing
Deduplicates against active incidents — no duplicate pages
Severity classification by blast radius and business impact
ON-CALL MANAGEMENT
Intelligent On-Call Scheduling with AI-Aware Escalation
Built-in on-call scheduling with rotations, overrides, and multi-tier escalation — no separate PagerDuty or OpsGenie required. Unlike legacy tools, escalation is AI-aware: it uses investigation context to determine who to page and what they need to know.
Flexible rotations with overrides and shift swaps
Multi-tier escalation with configurable timeouts
AI-aware paging — right responder based on investigation context
ON-CALL MANAGEMENT
Intelligent On-Call Scheduling with AI-Aware Escalation
Built-in on-call scheduling with rotations, overrides, and multi-tier escalation — no separate PagerDuty or OpsGenie required. Unlike legacy tools, escalation is AI-aware: it uses investigation context to determine who to page and what they need to know.
Flexible rotations with overrides and shift swaps
Multi-tier escalation with configurable timeouts
AI-aware paging — right responder based on investigation context
SLACK & TEAMS NATIVE
Declare, Coordinate, and Resolve — Without Leaving Slack or Teams
Incidents are declared, managed, and resolved directly in Slack or Teams. Autoheal creates dedicated channels, invites responders, posts AI findings, and updates stakeholders in real-time. Your team works where they already work.
One-click incident declaration from Slack or Teams
Auto-created channels with full AI SRE context
Slash commands for severity, roles, and status updates
SLACK & TEAMS NATIVE
Declare, Coordinate, and Resolve — Without Leaving Slack or Teams
Incidents are declared, managed, and resolved directly in Slack or Teams. Autoheal creates dedicated channels, invites responders, posts AI findings, and updates stakeholders in real-time. Your team works where they already work.
One-click incident declaration from Slack or Teams
Auto-created channels with full AI SRE context
Slash commands for severity, roles, and status updates
AI ROOT CAUSE HYPOTHESES
Autonomous Investigation Runs in Parallel with Human Response
While your team coordinates, Autoheal investigates in the background — querying logs, metrics, traces, and codebase to develop root cause hypotheses. Findings post to the incident channel in real-time as a continuously updating brief.
Reasons across infrastructure and application layers
Correlates code changes, deploys, and config diffs
Adversarially verified — no hypothesis without evidence
AI ROOT CAUSE HYPOTHESES
Autonomous Investigation Runs in Parallel with Human Response
While your team coordinates, Autoheal investigates in the background — querying logs, metrics, traces, and codebase to develop root cause hypotheses. Findings post to the incident channel in real-time as a continuously updating brief.
Reasons across infrastructure and application layers
Correlates code changes, deploys, and config diffs
Adversarially verified — no hypothesis without evidence
AUTO-MITIGATION
AI-Recommended Mitigation with Human-in-the-Loop Execution
Autoheal doesn't just identify what went wrong — it recommends how to fix it fast. The AI generates mitigating fixes with ready-to-execute code, scripts, and kubectl commands tailored to your environment. A human reviews and approves before execution, ensuring safety while eliminating the time spent writing fix scripts from scratch.
AI-generated mitigation scripts, code patches, and rollback commands
Human-in-the-loop review and approval before any execution — no autonomous changes to production
Mitigation plans informed by root cause evidence and prior resolution patterns
AUTO-MITIGATION
AI-Recommended Mitigation with Human-in-the-Loop Execution
Autoheal doesn't just identify what went wrong — it recommends how to fix it fast. The AI generates mitigating fixes with ready-to-execute code, scripts, and kubectl commands tailored to your environment. A human reviews and approves before execution, ensuring safety while eliminating the time spent writing fix scripts from scratch.
AI-generated mitigation scripts, code patches, and rollback commands
Human-in-the-loop review and approval before any execution — no autonomous changes to production
Mitigation plans informed by root cause evidence and prior resolution patterns
RUNBOOK AUTOMATION
Runbooks That Execute and Evolve Automatically
Static runbooks go stale the day they're written. Autoheal automatically generates and updates agent runbooks based on actual incident resolutions and prior agent actions. When a known pattern is detected, agents execute relevant runbook automatically — and after every incident, runbooks are refined with what actually worked.
Auto-generated runbooks from real incident resolutions
Automated execution for known failure patterns with human approval gates
Continuous refinement — runbooks evolve after every incident
RUNBOOK AUTOMATION
Runbooks That Execute and Evolve Automatically
Static runbooks go stale the day they're written. Autoheal automatically generates and updates agent runbooks based on actual incident resolutions and prior agent actions. When a known pattern is detected, agents execute relevant runbook automatically — and after every incident, runbooks are refined with what actually worked.
Auto-generated runbooks from real incident resolutions
Automated execution for known failure patterns with human approval gates
Continuous refinement — runbooks evolve after every incident
AUTOMATED POSTMORTEMS
Institutional Memory Through Decision Traces
No more hours writing up what happened. Autoheal generates postmortems from actual investigation data and channel activity — with accurate timelines, confirmed root cause, and actionable preventive fixes.
Auto-generated timeline from investigation and channel activity
5-why root cause analysis and contributing factor classification
Preventive fix proposals — patches, monitoring, arch changes
AUTOMATED POSTMORTEMS
Institutional Memory Through Decision Traces
No more hours writing up what happened. Autoheal generates postmortems from actual investigation data and channel activity — with accurate timelines, confirmed root cause, and actionable preventive fixes.
Auto-generated timeline from investigation and channel activity
5-why root cause analysis and contributing factor classification
Preventive fix proposals — patches, monitoring, arch changes
PRODUCTION CONTEXT GRAPH
Your System's Living Knowledge Base
An industry-first Production Context Graph (PCG) that continuously updates by connecting your infrastructure, code, tools, and tribal knowledge in real-time. The PCG self-learns every step of the way — from human decisions and successful agent actions alike — so every incident makes the next one faster.
Decision Traces that record "why" for every decision fork and resolution
Custom AI Skills auto-generated for your specific stack and failure patterns
Live Catalog of services and teams with mapped ownership
Tribal knowledge captured permanently — not trapped in chat logs or senior engineers' heads
PRODUCTION CONTEXT GRAPH
Your System's Living Knowledge Base
An industry-first Production Context Graph (PCG) that continuously updates by connecting your infrastructure, code, tools, and tribal knowledge in real-time. The PCG self-learns every step of the way — from human decisions and successful agent actions alike — so every incident makes the next one faster.
Decision Traces that record "why" for every decision fork and resolution
Custom AI Skills auto-generated for your specific stack and failure patterns
Live Catalog of services and teams with mapped ownership
Tribal knowledge captured permanently — not trapped in chat logs or senior engineers' heads
Ready to transform your Production Engineering?
See the Autoheal Production Context Graph and Multi-Agent system in action. Schedule a live demonstration to learn how to accelerate SRE, incident management, and technical support in your organization.
Ready to transform your Production Engineering?
See the Autoheal Production Context Graph and Multi-Agent system in action. Schedule a live demonstration to learn how to accelerate SRE, incident management, and technical support in your organization.
Ready to transform your Production Engineering?
See the Autoheal Production Context Graph and Multi-Agent system in action. Schedule a live demonstration to learn how to accelerate SRE, incident management, and technical support in your organization.
Ready to transform your Production Engineering?
See the Autoheal Production Context Graph and Multi-Agent system in action. Schedule a live demonstration to learn how to accelerate SRE, incident management, and technical support in your organization.
