Incident Response
Cut MTTR from 2 hours to 15 minutes
Triages every alert and has root cause ready before on-call picks up the page. Below P1 it opens the fix PR and routes it to the owning team.
WORKS WITH
60-80%
MTTR reduction
Postmortem
50%
Root cause with no developer wait
0
SLA breaches
HOW It RUNS
Deterministic where it should be, agentic where it pays
Alert grouping stays rule-based and cheap to run. Triage, investigation and remediation go to agents that improve every run, and a P1 gate decides whether anyone is paged.
Built for SRE & Platform Engineering
Four jobs the agent takes off the on-call rotation
Root cause before on-call opens a laptop
By the time the page fires, the investigation is underway—linking the preceding deploy, its diff, and changed log clusters, with evidence posted to the channel.
Fixes arrive as pull requests for review
Below P1 the agent branches, applies the fix, runs the tests in a sandbox and opens a PR against the owning repo. Merge stays with the team, and it has no write access to main.
Postmortems drafted from the real timeline
Every resolved incident drafts a postmortem from actual events—timeline, contributing factors, and action items prefilled. No reconstruction from memory.
Self-improvement loop runs autonomously
An SRE downgrading a P1 teaches the agent a lesson most tools lose. Here, the override updates shared context, and the run is scored against your evals.
